Documentation

Complete guides and API reference

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Getting Started

Welcome to Agent Synergy! This guide will help you get up and running with our AI agent platform in just a few minutes.

What is Agent Synergy?

Agent Synergy is a platform that allows you to create, deploy, and manage intelligent AI agents for various business use cases including customer service, sales, support, and more.

  • • Create AI agents with custom personalities and capabilities
  • • Deploy agents across multiple channels (web, mobile, API)
  • • Monitor performance with detailed analytics
  • • Integrate with your existing business tools

Key Concepts

Agents

AI-powered assistants that can handle conversations, answer questions, and perform tasks based on their configuration and training.

Conversations

Interactive sessions between users and agents, containing messages and context that help agents provide relevant responses.

Integrations

Connections to external services like Slack, email, CRM systems, and other tools that agents can interact with.

Quick Start

1. Create Your Account

Sign up for a free Agent Synergy account to get started.

# Sign up at https://agentsynergy.com/auth/register

2. Create Your First Agent

Use our web interface or API to create your first AI agent.

curl -X POST https://api.agentsynergy.com/api/v1/agents \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Customer Support Bot",
    "agent_type": "support",
    "description": "Handles customer inquiries",
    "config": {
      "model": "gpt-4",
      "temperature": 0.7,
      "max_tokens": 1000,
      "system_prompt": "You are a helpful customer support agent..."
    }
  }'

3. Test Your Agent

Send a test message to your agent to make sure it's working correctly.

curl -X POST https://api.agentsynergy.com/api/v1/agents/{agent_id}/chat \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "message": "Hello, I need help with my order"
  }'

4. Deploy and Monitor

Deploy your agent to your website, mobile app, or integrate it with your existing systems. Monitor its performance through our analytics dashboard.

Creating Agents

Agent Types

Support

Handle customer inquiries, troubleshoot issues, and provide assistance.

Sales

Qualify leads, answer product questions, and guide customers through purchases.

QA

Quality assurance agents that review and validate information.

HR

Handle HR inquiries, schedule interviews, and assist with employee questions.

Agent Configuration

Configure your agent's behavior, personality, and capabilities:

  • • Model: Choose the AI model (GPT-4, GPT-3.5, etc.)
  • • Temperature: Control creativity vs consistency (0.0-1.0)
  • • Max Tokens: Limit response length
  • • System Prompt: Define the agent's role and behavior
  • • Knowledge Base: Add custom information and FAQs

API Reference

Authentication

All API requests require authentication using your API key:

Authorization: Bearer YOUR_API_KEY

Base URL

https://api.agentsynergy.com/api/v1

Rate Limits

  • • Free tier: 1,000 requests per hour
  • • Pro tier: 10,000 requests per hour
  • • Enterprise: Custom limits

Integrations

Supported Platforms

SL

Slack

SF

Salesforce

ZO

Zendesk

HU

HubSpot

Webhooks

Available Events

  • • agent.created - New agent created
  • • conversation.started - New conversation started
  • • conversation.completed - Conversation completed
  • • agent.error - Agent encountered an error

Best Practices

Agent Design

  • • Write clear, specific system prompts
  • • Test agents thoroughly before deployment
  • • Monitor performance and iterate based on feedback
  • • Use appropriate temperature settings for your use case

Performance Optimization

  • • Set appropriate token limits to control costs
  • • Use caching for frequently asked questions
  • • Implement fallback responses for edge cases
  • • Monitor usage patterns and optimize accordingly

Troubleshooting

Common Issues

Agent not responding

Check your API key, verify the agent is active, and ensure you have sufficient credits in your account.

Poor response quality

Review your system prompt, adjust temperature settings, and add more context to your knowledge base.

Rate limit exceeded

Upgrade your plan or implement request throttling to stay within your rate limits.

Getting Help