Help Center
Find answers to common questions and learn how to get the most out of Agent Synergy.
Getting Started
How do I create my first AI agent?
Navigate to the Agents section in your dashboard and click "Create Agent". Fill in the basic information, configure the AI settings, and deploy your agent. Our step-by-step guide will walk you through the process.
What AI models are available?
We support GPT-4, GPT-3.5 Turbo, and GPT-4 Turbo models. You can choose the model that best fits your needs based on performance requirements and cost considerations.
How do I integrate agents with my website?
Use our JavaScript SDK or REST API to embed agents into your website. We provide code snippets and detailed integration guides for popular platforms.
Account & Billing
How does billing work?
We offer monthly and annual subscription plans. You're billed in advance for the subscription period. Usage-based charges are calculated monthly and added to your next billing cycle.
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers.
Technical Support
How do I troubleshoot agent issues?
Check the agent's status in your dashboard, review conversation logs, and examine error messages. Our troubleshooting guide covers common issues and solutions.
What's the API rate limit?
Rate limits vary by plan: Starter (100 requests/minute), Professional (500 requests/minute), Enterprise (unlimited). Contact support if you need higher limits.
How do I export my data?
You can export conversations, analytics data, and agent configurations from your dashboard. Data is available in JSON and CSV formats.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.